> ## Documentation Index
> Fetch the complete documentation index at: https://help.flextock.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Understanding your invoices

> Learn how to read your invoice and understand its terms.

You can view your invoices in the billing page on your portal. We'll also send you an email with your invoices. Invoices include a breakdown of the amount by customer orders, confirmation orders, and RTM orders.

## View an invoice's breakdown

1. Go to the Billing page
2. If needed, use the filter options to find the invoice
3. Click on **View** to see a breakdown of the invoice

<Tip>
  You can select multiple invoices to view their combined total amount and breakdown.
</Tip>

## Invoice statuses

| **Status** | **Definition** |
| - | - |
| Unsettled | We haven't transferred the invoice amount yet. |
| Deferred | We've withheld the full invoice amount to pay it on the next invoice date. |
| In Progress | You've made a payment, and the bank is currently processing it. |
| Partially Settled | You've settled a partial invoice amount. The status will not change to deferred on your portal, but the remaining amount will show on your next invoice. |
| Settled | You've paid the full invoice amount successfully. |

## Negative net amount?

If the invoice total amount is positive, we'll transfer the amount to your registered bank account on the upcoming transfer day. Transfers are reflected in your bank account within 2 working days.

If the invoice total amount is negative, please [settle the amount](/billing-and-payments/make-an-invoice-payment) to Flextock via bank transfer.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.