> ## Documentation Index
> Fetch the complete documentation index at: https://help.flextock.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Release notes

> Flextock feature updates and announcements

<Update label="August 2026">
  ## Notifications!

  Stay on top of what needs your attention without checking the portal manually. Get instant notifications via the new bell icon, and toast alerts.

  We're starting with notifications for low stock SKUs, with invalid/on-hold/returning orders, delivery issues, support replies, and many more notifications rolling out soon.

  Manage which notifications you receive on the portal any time from your notification settings in the dropdown bell.
</Update>

<Update label="April 2026">
  ## Same-day delivery

  Orders received from your Shopify integration by 12:30 PM will be delivered on the same day to your customers' doorstep.

  Same-day delivery is only available for Shopify merchants, with support for other e-commerce service providers coming soon.
</Update>

<Update label="March 2026">
  ## Customer order rescheduling via WhatsApp

  Customers can now reschedule orders through the WhatsApp message as long as the order is not fulfilled.

  You can view these orders as a substatus in your portal, and in more detail in the order timeline page.
</Update>

<Update label="February 2026">
  ## Fulfillment messages visibility

  View order fulfillment messages sent by Flextock to your customers in the order tracking page.

  ## Customer order cancellation via WhatsApp

  Customers can now cancel orders through the WhatsApp message. The cancellation is visible in the timeline on your order details page.
</Update>

<Update label="October 2025">
  ## Confirmation messages visibility

  View order confirmation messages between Flextock's order confirmation team and your customers in the order tracking page.

  ## Canceling orders during processing

  You can now cancel orders directly from your portal after they've started processing, as long as they're not yet out for delivery. You no longer need to contact support to cancel these orders.

  ## Automatic compensation on lost orders

  We'll now automatically apply compensation for lost orders to your invoices.
</Update>


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