Stay on top of what needs your attention without checking the portal manually. Get instant notifications via the new bell icon, and toast alerts.We’re starting with notifications for low stock SKUs, with invalid/on-hold/returning orders, delivery issues, support replies, and many more notifications rolling out soon.Manage which notifications you receive on the portal any time from your notification settings in the dropdown bell.
Orders received from your Shopify integration by 12:30 PM will be delivered on the same day to your customers’ doorstep.Same-day delivery is only available for Shopify merchants, with support for other e-commerce service providers coming soon.
Customers can now reschedule orders through the WhatsApp message as long as the order is not fulfilled.You can view these orders as a substatus in your portal, and in more detail in the order timeline page.
You can now cancel orders directly from your portal after they’ve started processing, as long as they’re not yet out for delivery. You no longer need to contact support to cancel these orders.
We’ll now automatically apply compensation for lost orders to your invoices.
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