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Optional Setup:
  1. Connect your online store if you have a website
  2. Invite your team if you don’t handle operations alone
By now, our onboarding team should’ve introduced you to the portal’s features and walked you through them. This guide recaps the meeting so you can go through at your own pace. After completing this guide, you’ll have everything set up and ready to take real orders.
1

Add your products

Add your products with details and images to get your logistics ready, whether you’re adding them one by one, in bulk, or importing directly from your online store.Let’s start by adding a single product manually:
  1. Go to the SKU Listings page
  2. Click on Add New SKU then choose Add SKUs Manually
  3. Fill in the product details
    1. Your product’s name
    2. Product images
      We recommend you add at least 2 high quality images.
    3. A unique SKU ID for each item
      An SKU (Stock Keeping Unit) is a unique code you assign to each product variant in your inventory. It helps you track items, manage stock, and avoid mistakes during fulfillment. Example: a green medium t-shirt would have the SKU IDTSHIRT-GRN-M, and the green large t-shirt would have the SKU ID TSHIRT-GRN-L.
  4. View your products in the SKU Listings page.
2

Send your inventory

Stocking up your items in our warehouse lets us deliver your orders as soon as they’re placed by your customers.
  1. Go to the Send Inventory page
  2. Click on Send Inventory then choose Add Manually
  3. Add the quantity you’re sending in for each item in the list, then click Save & Continue
  4. Choose Request Vehicle if you’d like us to pick up your items for you, or Send Inventory if you’d prefer to send your products yourself to our warehouse
  5. Review your order, then click on Send Request to confirm your shipment
  6. Track your inbound order in the Inventory page
We’ll let you know once your items have arrived at our warehouse and ready to take orders.
3

Create your first order

The last step to start business is to receive orders. We’ll handle the delivery.
  1. Go to the Orders page
  2. Click on Add Order then choose Add Single Order from the dropdown
  3. Enter in your customer’s information including their:
    1. Full name
    2. Contact number
    3. Shipping address
  4. Add your products information to the order and include:
    1. Quantity
    2. Price
  5. Confirm the receipt
  6. Click on Place Order to confirm the order