You can view your invoices in the billing page on your portal. We’ll also send you an email with your invoices. Invoices include a breakdown of the amount by customer orders, confirmation orders, and RTM orders.
View an invoice’s breakdown
- Go to the Billing page
- If needed, use the filter options to find the invoice
- Click View to see a breakdown of the invoice
You can select multiple invoices to view their combined total amount and breakdown.
Invoice Statuses
| Unsettled | Invoice amount has not been transferred yet. |
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| Deferrred | Full invoice amount has been withheld to be paid with the next invoice date. |
| In Progress | A payment has been made and is currently being processed by the bank. |
| Partially Settled | A partial invoice amount was settled. The status will not change to deferred on your portal, but the remaining amount will show on your next invoice. |
| Settled | Full invoice amount has been paid sucessfully. |
Negative net amount?
If the invoice total amount is positive, we’ll transfer the amount to your registered bank account on the upcoming transfer day. Transfers are reflected in your bank account within 2 working days.
If the invoice total amount is negative, please settle the amount to Flextock via bank transfer. 