Every heads up in operations is critical, which is why we’ve added notifications with to guarantee you never miss an update.

In this guide, we’ll break down how our notifications work, the types of notifications you may receive, and how you can easily and quickly take action on the spot. 

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The Basics

When you log into your portal, you’ll find a bell on the top right side of your dashboard: this is where your notifications live. If you have a new notification, the button will show a red indicator dot. Once you click on the bell, unread notifications will be highlighted in green. You’ll have a quick view for all your recent notifications, and you can click “View All” to view your notifications history. You can also filter by “All” to view all notifications, “Unread” to filter by unread, or “Mark all as read” to mark notifications as read. When you click on ⚙️, you’ll be able to access the settings to control which notifications you receive.

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Types of Notifications

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1. Orders

Notifications related to orders: if orders are on hold, have invalid information, are RTO, or successfully delivered. 

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2. Inventory

Notifications on your inventory or stock: low stock, out-of-stock, sudden increase in run rate, any inbound issues, received inbound, or RTM ready for pickup. 

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3. Integrations

Notifications dedicated to your ecommerce integrations: if there are any setup issues with your ecommerce integration, or any major updates that require you to take action your Flextock or ecommerce dashboard. 

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4. Support

Notifications related to our support center in case you submitted a ticket, you’ll be notified when any response or action are available. 

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5. Billing

Notifications related to your billing: invoices due or settled.

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6. Product Updates

Notifications that keep you updated with our portal: release notes, bug fixes, new features, and any important product or integration updates. 

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7. Marketing

Notifications related to your growth from our marketing team: celebrating your milestones, highlighting your growth, and even recapping your peak seasons.